YOUR PRIVACY IS VERY IMPORTANT

This legal notice and privacy policy applies to the entire contents of this World Wide Web Site under the domain name www.life-chance.co.uk and to any email, text, social media or instant messaging correspondence from us (the "Site") and for all communication with Sue Seager.  

We will use your contact details to send you further information about our services or to answer specific enquiries, if you contacted us, using the Contact Us form and its opt-in basis.

If you provide information about yourself by registering on a page, by filling out a survey, by enquiring about services or otherwise by telling us about yourself we will collect that information to respond to your request, to improve our services including the content of the Site and to assess more accurately your needs.

Our ethical commitment to maintaining confidentiality means that we will not pass your personal data to a third party unless you expressly request this. The possible exceptions to this non-sharing code for data are if a significant risk of harm has been identified or if we are required to do so by a court of law, our ethical commitment and duty or due to any public interest in complying with government directives.

For users of our services, a small amount of personal data including email addresses, telephone numbers and in some cases address details is, by agreement, held for the administrative purpose of producing a working agreement for you to agree to and sign, arranging appointments or it is used if you require us to provide any third-party reports or letters. Brief anonymized session notes are held securely in line with our ethical commitments and good practice.

In any clinical supervision, which is a necessary element of ensuring that high standards of professional practice are maintained in therapy, any references to individuals will be anonymized so that clients or supervisees are not personally identifiable.

In the event of emergency cancellation due to therapist illness or death, an appointed and trusted therapeutic executor with minimal access to the digital /paper appointment diary will securely access client first names and email address or mobile number in order to contact clients about emergency cancellation.

Copies of financial records including receipts or invoices are held securely for seven years in line with the requirements of HM Revenue and Customs (HMRC) for tax purposes. Full details of our compliance to the General Data Protection Regulations 2018 (GDPR) are available in our Data Protection Agreement which we can provide on request. This sets out the basis on which your personal data is collected, stored, used and erased. If you have any concerns about how your data may be used, wish to request a copy of any data we hold, believe we are holding inaccurate data or wish your data to be erased please use the email contact form here.

If you have previously opted into registering your details on this site and now wish to remove them please e mail us by clicking here and type ‘Unsubscribe’ in the subject line. Full details of your rights under the GDPR are available on the Information Commissioner's website (ICO) with whom we are registered.

We reserve the right to change or update this policy at any time by posting a notice to that effect on the Site