entire contents of this World Wide Web Site under the domain name
www.life-chance.co.uk and to any email, text or instant messaging correspondence from us (the
"Site") and for all communication with Sue Seager.
We will use your contact details to send you further information about our services or to answer specific enquiries, if you contacted us, using the "Contact Us" form and its opt-in basis.
If you provide information about yourself by registering on a page, by filling
out a survey, by enquiring about services or otherwise by telling us about
yourself we will collect that information to respond to your request, to improve our
services including the content of the Site and to assess more accurately your needs.
YOUR PRIVACY IS VERY IMPORTANT
Our ethical commitment to maintaining confidentiality means that we
will not pass your personal data to a third party unless you expressly
request this. The possible
exceptions to this non-sharing code for data are if a significant risk of harm
has been identified or if we are required to do so by a court of law. In addition, due to the public interest in complying with the government Corona virus 'Test and Trace' tracking system, it could be necessary to break confidentiality by
providing your contact details, should the need arise, to limit infection. Under these circumstances, we would provide the minimum
information for health professionals to be able to contact you and we would as
far as possible, not disclose details of our professional relationship.
For users of our services, a small amount of personal data including
email addresses, telephone numbers and in some cases address details is, by agreement, held for the administrative purpose of arranging appointments or it is used if you require us to provide any third party
reports or letters. Brief anonymised session notes are held securely in line with the BACP
Ethical Framework and good practice guidance available at www.bacp.co.uk
In any case-management
supervision, which is a necessary element of ensuring that high standards of professional practice are maintained in therapy, any references to individuals will be anonymised so that they are not personally identifiable.
Copies of financial records including receipts or invoices are held securely for seven years in line with the requirements of HM Revenue and Customs (HMRC) for tax purposes.
Full details of our compliance to the General Data Protection Regulations 2018 (GDPR) are available in our Data Protection Agreement which we can provide on request. This sets out the basis on which your personal data is collected, stored, used and erased.
If you have any concerns about how your data may be used, wish to request a copy of any data we hold, believe we are holding inaccurate data or wish your data to be erased please use the email contact form here.
If you have previously opted into registering your details on
this site and now wish to remove them please e mail us by clicking here and
type ‘Unsubscribe’ in the subject line. Full details of your rights under the GDPR are available on the Information Commissioner's website (ICO) with whom we are registered.
We reserve the right to change or update this policy at any time by posting a
notice to that effect on the Site.